If you get disconnected during an event, you should try refreshing your browser window. This can be done as follows, depending on the device you are using:
- On Windows: F5 or Ctrl+Shift+R
- On Mac: Cmd+Shift+R
- On a mobile device: Pull down from the top of your screen until you see the icon
If the problem persists, please contact our support team either via the live chat in the event or by email.