You have been invited to a web meeting on GoToWebinar and live interpretation in several languages will be available. To make sure everything runs smoothly, we summarized the different steps you have to follow. Keep in mind: you should use Google Chrome for the best performance, followed by Edge (Windows) or Safari (Mac).
Step #1: Join GoToWebinar or GoToMeeting
Please access the GoTo link that you have received from the organizers. We recommend joining via a separate device (a smartphone’s browser), to make it easier to control the volume of each application individually.
Step #2: Join BoostLink
Open the link to BoostLink that will be shared with you in the GoTo chat or via email. Select your preferred language for listening to the interpreted audio by clicking on the globe icon. You can mute/unmute the interpretation on the sound speaker to the left of the '?' in the bottom middle. The '?' is also the button to click to get in contact with our support team.
Step #3: Mute GoTo Audio
In case you use both platforms on the same device, please mute GoToWebinar to avoid double audio. This can be done by:
- Joining GoTo via the browser (if possible) - Right-click on the browser tab and select “Mute Site” or “Mute Tab”
- Joining GoTo via the desktop app (for Windows):
a) Go to the Windows “Volume Mixer” (bottom-right, next to the clock), by right-clicking on the Speaker icon, then click on “Open Volume Mixer”. Alternatively, you can search “Sound mixer options” in the Windows start menu.
b) Mute or lower the sound output for GoTo
Please write an email to email@example.com if you have any questions.