Step #1: Join Zoom
Please access the Zoom link that you have received from the organizers.
Step #2: Join BoostLink
Open the link for the BoostLink that will be shared with you in the chat or by email - depending on the link version you might have to insert your name before you can click join. Then select your preferred language for listening to the interpreted audio.
Depending on your device, you may see the “Enable audio” button – Please press it.
We recommend opening the link on a mobile device and then controlling its volume.
Step #3: Mute Zoom Audio
In case you are joining Zoom and BoostLink on the same device, please mute the Zoom platform to avoid double audio or echo. This can be done as follows:
- Joining Zoom via the browser - Right-click on the browser tab and select “Mute Site” or “Mute Tab”
- Joining Zoom via the desktop app (for Windows):
a) Go to the Windows “Volume Mixer” (bottom-right, next to the clock), by right-clicking on the Speaker icon, then clicking on “Open Volume Mixer”. Alternatively, you can search “Sound mixer options” in the Windows start menu.
b) Mute or lower the sound output for Zoom
If you have further questions, please write to support at email@example.com.